I’ve recently moved premises and not yet received a bill?

Contact us as soon as possible. While you haven’t received any correspondence from a supplier, there will be a bill accumulating every day, and will most likely being charged on Out of Contract rates.

Who is my supplier?

If you complete our letter of authority we can find out who your supplier is, what stage your contract is at, and advise you on the best way to proceed.

When should I cancel my current contract?

To be able to switch supplier, you need to be out of contract or have terminated your current contract. Each supplier has a different notice period in which terminations can be submitted. If termination is received out with this notice period, then you will more than likely be rolled into a higher priced contract for a minimum of 12 months. Contact your supplier to confirm your contract end date and when termination must be given.

What is the Climate Change Levy?

The Climate Change Levy is a government tax on the use of energy by business, agriculture and the public sector. It applies to both gas and electricity and is billed at the same rate by all suppliers.

If I change supplier will there be any interruption to my supply and do I need to rewire?


Your new supplier will continue to use the existing wires, pipes and cables as are currently being used. The only to change will be the name of your supplier and your rates!

Why should I use Energy for Less rather than go direct to the supplier?

We have preferential rates which are generally cheaper than a price direct from the supplier. Also, we can obtain several prices quickly, allowing you to compare various suppliers without having to phone numerous call centres. And don’t forget, our service to you is completely free!

Do I always need to switch to get the best price?

No, not necessarily. We will obtain prices from your existing supplier and compare the market so you can make an informed decision on how you would like to proceed.

How long does it take to switch suppliers?

It can take between 4 and 6 weeks to change suppliers. This process is monitored by us to ensure your switch is as seamless as possible.

Why is the service free of charge?

We are paid a commission from your chosen supplier for arranging your contract.

What do I do if I receive a renewal letter?

A renewal letter indicates that you are reaching the renewal period where you can choose to change supplier or negotiate new prices. However, the prices offered are generally not reflective of competitive market rates. If you do not take any action upon receiving this letter you will be rolled over into a new contract on these inflated prices. This is the best time to contact Energy for Less to see how much we can save you, and allow us to manage this renewal process for you.